Frequently Asked Questions
Find quick answers to your top questions. If you need more information, our team is ready to help.
Categorias
General
1. What is coworking and how does it work?
Coworking is a shared work environment that encourages collaboration and creativity, offering a variety of solutions for professionals and companies.
2. What are the opening hours?
Our spaces operate 24/7, allowing access at any time of the day or night.
3. What is the cancellation policy?
We offer flexible cancellation policies, adaptable to each contracted plan.
4. Can I schedule a visit to see the space?
Yes, schedule a visit and come and see all our solutions in person.
5. How can I get more information?
Contact our team using the contact form and we will be happy to help clarify any questions you may have.
Solutions and Plans
1. What solutions are available?
We offer coworking, dedicated desk, private offices, flexdesk, meeting rooms, streaming rooms and virtual offices.
2. Is it possible to customize a plan?
Yes, our plans are flexible and can be adapted according to your business needs.
3. What benefits are included in each plan?
Each solution offers 24/7 access, ultra-fast Wi-Fi, technical support, common areas and a variety of amenities.
4. How can I choose the best plan for me?
Our team is ready to help identify the ideal solution, according to your profile and demand.
5. Can I migrate between plans according to my needs?
Absolutely. We offer complete flexibility for you to adjust or migrate your plan whenever necessary.
Reservations and Payments
1. How do I reserve a space?
You can easily book through our online platform, choosing the desired solution.
2. What payment methods are accepted?
We accept a variety of methods, ensuring safe and convenient transactions.
3. Can I pay by the day, week or month?
Yes, we have daily, weekly and monthly plans to suit different needs.
4. How does billing work?
We offer automatic, transparent billing, with no surprises or hidden fees.
5. Are there any extra fees or hidden costs?
No. Our plans are clear and without additional fees, ensuring complete transparency.
Support and Security
1. How does technical support work?
Our support team is available to assist with any questions or issues, ensuring a smooth experience.
2. What is the security level of the spaces?
All of our environments have 24/7 monitoring and strict access control.
3. Is there customized access control?
Yes, each user receives individual access, ensuring the privacy and security of the space.
4. What should I do in case of technical problems?
Contact our support team, who will be ready to resolve any unforeseen issues.
5. Are the spaces kept clean and organized?
Yes, we have a dedicated maintenance team to ensure an environment that is always impeccable.